Cookie Policy

1. Overview

This Cookie Policy explains how ResQWare LLC, operating through ResQEngage, uses cookies and similar tracking technologies when you visit our website, platform, or related services.

By continuing to use our website or services, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy, subject to your browser settings and any applicable consent requirements.

This Cookie Policy should be read together with our Privacy Policy and any other applicable legal terms published on our website.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember user preferences, improve performance, enhance security, and provide insights into how visitors interact with the site.

Similar technologies may include pixels, tags, scripts, local storage, SDKs, and other tools that collect and store information on your browser or device for comparable purposes.

3. How We Use Cookies

ResQWare LLC may use cookies and similar technologies to:

• keep the website and platform functioning properly;
• remember user preferences and settings;
• support account login and session management;
• improve website performance and user experience;
• understand how visitors use our website and services;
• analyze traffic, page performance, and engagement trends;
• support security, fraud prevention, and abuse detection;
• assist with advertising, retargeting, or marketing measurement where applicable.

4. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and platform. They may enable core functions such as page navigation, account login, session continuity, security, and access to protected areas. Without these cookies, certain parts of the Service may not function properly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website and platform by collecting information such as visited pages, time spent on pages, traffic sources, navigation behavior, and error reports. This helps us improve performance, usability, and content quality.

Functional Cookies

These cookies allow the website to remember choices you make, such as language preferences, saved settings, or other customization options, so we can provide a more personalized experience.

Advertising and Marketing Cookies

Where applicable, these cookies may be used to deliver more relevant marketing, measure campaign effectiveness, limit repetitive advertising, or support remarketing and audience-building activities across websites or platforms.

Security Cookies

Some cookies may be used to help identify suspicious activity, protect user accounts, maintain platform integrity, and support fraud detection or abuse prevention.

5. Third-Party Cookies

We may allow certain third-party service providers, platforms, or tools to place cookies or similar technologies on our website or within our services for purposes such as analytics, hosting, communication, advertising, embedded content, payment processing, security, or integration support.

These third parties may collect information in accordance with their own privacy and cookie policies. ResQWare LLC does not control the specific cookies used by third-party providers and is not responsible for their independent practices.

Third-party technologies may come from services such as analytics providers, CRM tools, advertising platforms, embedded media providers, communication tools, or other software integrated into the ResQEngage experience.

6. Your Cookie Choices

Most web browsers allow you to manage cookies through browser settings. Depending on your browser, you may be able to block, delete, or limit cookies. Please note that disabling certain cookies may affect the functionality, availability, or performance of parts of our website or services.

You may generally:

• delete cookies already stored on your device;
• block future cookies from being placed;
• set browser preferences for notifications when cookies are used;
• use privacy or browser controls to reduce tracking.

If a cookie consent mechanism is presented on our website, you may also use it to manage available cookie preferences, where required by law.

7. Changes to This Cookie Policy

ResQWare LLC may update or modify this Cookie Policy at any time to reflect operational, legal, technical, or regulatory changes. Any updates will be posted on this page and become effective once published unless otherwise stated.

Your continued use of the website or Service after changes are posted constitutes your acknowledgment of the updated Cookie Policy.

8. Contact

If you have any questions about this Cookie Policy, please contact: